Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

In the event of a dispute with the Sparkasse, you have the option of
appealing to the Sparkasse arbitration body for Baden-Württemberg
(Sparkassen-Schlichtungsstelle Baden-Württemberg).

Your concern is to be sent in written form to the following address:

Sparkassen-Schlichtungsstelle
Baden-Württemberg
Am Hauptbahnhof 2
70173 Stuttgart

You can find the Sparkasse arbitration body for Baden-Württemberg online at:
http://www.sv-bw.de/schlichtung

The details shall be set out by the rules of procedure of the
Sparkasse arbitration body for Baden-Württemberg, which shall be
provided on request.

Kreissparkasse Biberach takes part in dispute resolution proceedings before this recognised consumer arbitration body.

The European Commission has set up a European Online Dispute Resolution Platform at http://ec.europa.eu/consumers/odr/.
The Online Dispute Resolution Platform can be used by consumers for
out-of-court resolution of disputes arising from purchase or service
contracts concluded online.

The Sparkasse email address is: info@ksk-bc.de

Information on the register of insurance brokers:
Registry number: VVRN D-HGSY-CMF71-33
Deutscher Industrie- und Handelskammertag (DIHK) e.V. (German Chamber of Commerce and Industry)
Breite Straße 29
10178 Berlin
www.vermittlerregister.info
Phone: 0180 600 58 50
Price per call from landlines: €0.20; Max. €0.60 per call from mobiles

Competent regulatory authority
In­dus­trie- und Han­dels­kam­mer Ulm
Ol­gastr. 95 - 101
89073 Ulm

Competent professional chamber:
In­dus­trie- und Han­dels­kam­mer Ulm
Ol­gastr. 95 - 101
89073 Ulm

Insurance representatives licensed as per Section 34d Section …1 of the Industrial Code (Gewerbeordnung); Federal Republic of Germany

Professional regulations:

• Section 34d of the Industrial Code (Gewerbeordnung (GewO))
• Sections 59 - 68 of the Insurance Contract Act (Gesetz über den Versicherungsvertrag (VVG))
• Provision on Insurance Mediation (Verordnung über die Versicherungsvermittlung und -beratung (VersVermV))